RMA FORM (Dell Device Warranty Registration Form) | OIXIO

RMA FORM (Dell Device Warranty Registration Form)

The RMA form is primarily intended to expedite warranty processing.
The information will be sent to OIXIO Customer Service, who will contact you and provide further instructions.

Fill out the RMA form in the case of:

  • if you wish to send a Dell device to warranty repair by courier or post;
  • if your device has a Dell Basic or ProSupport on-site warranty and you would like us to initiate a Dell warranty claim.
    NB! In order to carry out the on-site guarantee, the conditions must be guaranteed - a 100 x 70 cm table surface with lighting and the possibility of sitting. If the technician comes to you on-site during the warranty procedure and it turns out that the problem is not covered by the warranty (liquid damage, physical injury, software problem or other non-warranty factor), the customer is obliged to pay for the technician's departure and working hours. Price list >
     

You can read about Dell's warranty in Estonia here >

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Failid peavad olema väiksemad kui 12 MB.
Lubatud failitüübid: gif jpg jpeg png.
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Failid peavad olema väiksemad kui 12 MB.
Lubatud failitüübid: gif jpg jpeg png.
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On weekdays we respond within 2 hours.

To obtain a warranty, Dell requires an image (no larger than 12 MB) of the device with a handwritten label that includes your name, date, time, and serial number.
The whole computer with the manually added data must be captured in the image, see the attached sample image.
Here's how:

  • Take a label, such as a post-it
  • Write the name, date, time, and computer serial number on it
  • Paste it on the back of the computer (where the serial number is)
  • Make a picture with the entire computer and the label you added on it

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I agree to share my personal information (e-mail, telephone number, address) with Dell Technologies to facilitate warranty service
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